Tuesday 12 April 2016

Ordering with us


What do you want? 
It is best to begin with a good initial idea of the size, material, functionality and finish of the piece you are looking for.

How much will it cost? 
An item of furniture that is handmade to your requirements does not have to be more expensive than one that is factory made. The price of a piece will often be determined by the materials used, how complicated the design is and by how long it takes to make and the finish. The furniture we have available online is meant as a guide to costs and style. Of course, if you find an item among them that is exactly what you are looking for we will happily make it for you, but we are equally happy to adjust sizes, styles and materials to create an item of furniture to your specifications. We offer free quotes without obligation to buy. Our aim is to produce an item of furniture that fits your specific requirements exactly and that you are proud to have in your home.
All our furniture is handmade in our workshop in West Yorkshire. As an independent furniture designer-maker we are able to keep our costs low and our quality high. We regularly research other similar products to keep our prices as competitive as we possibly can.


"Furniture that is handmade to your requirements does not have to be more expensive than factory made pieces." 


What will I get? 
The finished item will be based on your individual preferences and requirements, resulting in a piece that is unique to you and that meets your practical needs. More importantly, the item should be a personal piece you enjoy using and that you love having in your home. 

How long will it take to make? 
For ease we often require payment once the order is placed, if this is not possible a deposit payment may be negotiated. Production will then be booked into our work schedule. As each item is made to order we recommend that you allow at least 12 to 14 days for delivery. During busy times this may increase but, likewise, you may receive your order earlier during quieter periods. If you require your furniture within a specific timeframe please let us know before you place your order and we will be able to advise you of our schedule.

How will I receive my order. 
Orders can be collected or delivered if you are local to our workshop but most of our furniture is carefully packaged and sent, ready-made, by courier. Please contact us if you require more information about delivery.

Can I return an item? 
We will do everything possible to agree your item’s specifications before production. Please make sure that the details you provide are correct as we are unfortunately unable to offer returns or exchanges on our furniture. Please also double check the shipping address you supply as we are redirecting parcels is often difficult and can incur additional costs.
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